Privacy Policy for BCARD

1. Introduction

At BCARD, we prioritize your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services. By using BCARD’s services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Includes your name, email address, phone number, business details, and shipping address, collected during registration or order placement.
  • Payment Information: Payment details, such as credit/debit card information, are processed through secure third-party payment gateways and are not stored on our servers.
  • Usage Data: Information about how you use our website, including IP addresses, browser type, pages visited, and access times, collected through cookies and other tracking technologies.
  • Device Information: For NFC cards, we may collect information about the device used to interact with the card, including compatibility details.

3. How We Use Your Information

We use your information for the following purposes:

  • To Fulfill Orders: Personal information is used to process and deliver digital and NFC card orders, provide customer support, and manage accounts.
  • To Improve Services: Usage data helps us understand user behavior, optimize the website, and enhance service offerings.
  • To Communicate with You: We may use your contact information to send order confirmations, updates, promotions, or respond to inquiries.
  • To Ensure Security: Device information helps us ensure that NFC cards function properly and are compatible with your device.

4. Sharing Your Information

BCARD does not sell, rent, or share your personal information with third parties, except in the following situations:

  • With Service Providers: We may share your information with third-party service providers to facilitate payment processing, shipping, and other business operations.
  • For Legal Compliance: We may disclose information if required by law or if necessary to protect the rights, property, or safety of BCARD, our users, or the public.
  • With Your Consent: We may share your information with third parties if you have given explicit consent.

5. Data Security

We implement strong security measures to protect your personal information:

  • Encryption: All sensitive information (e.g., payment details) is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access Control: Access to personal information is restricted to authorized personnel who are required to maintain confidentiality.
  • Data Storage: We store personal information securely on servers with restricted access, protected by firewalls and other security measures.

6. Cookies and Tracking Technologies

BCARD uses cookies and similar technologies to enhance your user experience:

  • Cookies: Cookies are small text files stored on your device to remember your preferences, login details, and provide a more personalized experience.
  • Analytics Tools: We use third-party analytics tools to analyze website traffic and user behavior. These tools may collect non-personal information such as IP addresses and browser types.
  • Opt-Out: You can disable cookies through your browser settings, but this may affect certain functionalities of the website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements or legitimate business needs.
  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

8. Data Retention

BCARD retains your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example:

  • Order Information: Retained for business and tax record purposes.
  • Account Information: Retained until the user requests account deletion.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it.

10. International Users

While BCARD primarily serves users in Qatar, your personal information may be transferred to, and processed in, other countries. We ensure that such transfers comply with applicable data protection laws.

11. Changes to This Privacy Policy

BCARD reserves the right to modify this Privacy Policy at any time. We will notify users of any significant changes through the website or by email. Your continued use of our services after changes are made constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: contact@bcard.qa
  • Phone: +974 55340010

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